Shipping policy

Shipping Policy

Thank you for shopping with Emerald & Pearl! Here is everything you need to know about our shipping process.

Processing Time
All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Standard shipping takes 5-7 business days after processing. Please allow up to 10 business days during peak seasons and holidays.

Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.

Where We Ship
We currently ship within the United States only. International shipping coming soon!

Order Tracking
Once your order has shipped you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.

Lost or Delayed Packages
If your package is lost or significantly delayed please contact us at hello@emeraldandpearl.co with your order number and we will do our best to assist you.

— Emerald & Pearl